Troubleshooting remote folder setup (Flash Professional only)

A web server can be configured in a wide variety of ways. The following list provides information on some common issues you may encounter in setting up a remote folder for use with version control, and how to resolve them:

• The Flash FTP implementation may not work properly with certain proxy servers, multilevel firewalls, and other forms of indirect server access. If you encounter problems with FTP access, ask your local system administrator for help.
• For the Flash FTP implementation, you must connect to the remote system's root folder. (In many applications, you can connect to any remote directory, then navigate through the remote file system to find the directory you want.) Be sure that you indicate the remote system's root folder as the host directory.
• If you have problems connecting, and you've specified the host directory using a single slash (/), you might need to specify a relative path between the directory you are connecting to and the remote root folder. For example, if the remote root folder is a higher-level directory, you may need to specify a ../../ for the host directory.
• Filenames and folder names that contain spaces and special characters often cause problems when transferred to a remote site. Use underscores in place of spaces, and avoid special characters in filenames and folder names wherever possible. In particular, colons, slashes, periods, and apostrophes in filenames or folder names can cause problems.
• If problems persist, try uploading with an external FTP program to find out if the problem is specific to using FTP in Flash.